All docs functionality is resolved and the upstream vendor has confirmed the issue is solved on their end.

Docs are back up for all customers. The upstream vendor has fixed their issues. We still recommend migrating DNS as soon as possible.

Immediate Action Required: If your docs live on a subdomain (e.g. docs.yourcompany.com), please update your DNS settings in Fern Dashboard → Your Docs Site → "Make the switch" to route traffic directly to our new infrastructure.

We have migrated DNS for all customers who host on a subpath and use a reverse proxy to host their docs. We will share instruction for customers who use a subdomain in the next update. The upstream vendor is still working on fixing the issue on their end.

The upstream vendor is working on restoring services